Whilst all care has been
taken in compiling information
in the website, it is intended
as a summary only, except
when linking to your company
of choice, and is not to
be relied on as a substitute
for professional advice
or data analysis from current
market updates. For more
information email us at
Switchbanks.
Our
Solicitors are FMW
if you feel you need to
send any other additional
information regarding the
switchbanks website.
Privacy
Policy
The
policy also governs our
management of personal information
about you which is collected
by us or disclosed to us
as a result of us acting
for you or from you accessing
our web site to switch or
gather information.
How
do we use single-pixel gifs,
png, flash, asx files, java
and other programs that
have multi functions and
may need downloading to
run?
Switchbanks and its advertisers
may use single-pixel gif
images and multi flash,
asx files, java files, sometimes
referred to as web bugs
or web beacons, to count
Web page accesses and gather
some general statistical
information. Switchbanks
does not gather personal
information through the
use of these images. Our
advertisers may use single-pixel
gifs flash, asx files, java
that can track personal
information from cookies
that may have been previously
placed on a user's computer
by an advertiser. Switchbanks
uses flashes and png, jpg
and others that does not
collect information about
your personal details
What
personal information do
you collect?
Wherever
Switchbanks collects personal
information we make an effort
to include a link to this
Privacy Policy. We will
ask you when we need information
that personally identifies
you (personal information)
or allows us to contact
you. The personal information
we collect may include your
name, title, company or
organization name, e-mail
address, phone number, work
or home address, information
about your job function,
information about your company,
and credit card information.
If we sell to any of your
companies through the Fireline
Group we may use your logo's
at our discretion or if
we add a banner to our site
we will then be able to
link a reference to your
site.
We
may request your e-mail
address or mailing address
for the purposes of conducting
a contest or to provide
additional services (for
example, subscriptions to
announcement lists or information
about conferences and trade
shows). Participation in
contests or other promotions
on the Switchbanks site
is completely voluntary
and you have a choice whether
or not to disclose personal
information. Information
requested may include contact
information (such as name
and shipping address), and
demographic information
(such as post code). Contact
information will be used
to notify the winners and
award prizes.
If
you are purchasing something
on the Switchbanks Xcel,
we, and any third party
provider, need to know your
name, e-mail address, mailing
address, credit card number
and expiration date, however
they are all third parties
as switchbanks does not
hold credit card facilities
except Paypal. This allows
us in the future, or third
party providers, to process
and fulfill your order and
to notify you of your order
status. Credit card and
e-mail information will
not be shared or sold to
third parties for any purpose
except as provided in this
Privacy Policy without your
express permission.
Switchbanks
also offers access to some
services that require registration.
We may use your registration
contact information to send
notification to you of products
and services by e-mail and/or
postal mail. We may share
that information with our
clients and they may also
send you promotional materials.
We may also use your IP
address internally and share
it with third parties only
if you consent to those
terms. If you show a link
on our SEO program we are
then enbaled to link or
grab certain facilities
to either promote your site
or otherwise stated present
written permission to hold
links with or too actual
companies sold to.
When
you sign up for a Switchbanks
e-mail newsletter, you are
given the opportunity to
sign up for targeted third-party
mailings. Whether or not
you want to receive these
announcements is your choice.
If you choose to receive
an announcement from a specific
distribution list, you will
receive commercial messages
from independent third parties
that have contracted with
Switchbanks to send messages
to the list. You may stop
the arrival of these announcement
lists at any time by removing
your e-mail address from
the list by forwarding the
announcement list to switchnow@switchbanks.com.au
or by following the instructions
on the e-mails you receive.
Also switchbanks uses java
code, for full source code,
installation instructions
for the codes of flashes
macromedia Java is a free
site for coding and downloading
the options for computer
use to enable better coding
terms to see the full scripts.
When
you sign up for a Switchbanks
discussion forum, your name
or alias is recorded solely
for purposes of maintaining
your own account within
the forums. This information
is not used to monitor your
activity within a forum,
nor is it used to identify
you outside the Switchbanks.
When
you use co-branded services,
or those provided by a third
party, within the Switchbanks,
your information may be
passed to the co-brand or
third party provider and
their use of your information
is subject to their applicable
privacy policies.
We
may from time to time send
e-mail announcing new products
and services. If you choose
to supply your postal address
in an online form, you may
receive postal mailings
from Switchbanks or third
party companies that we
are affiliated with.
Personal
information and your right
to privacy
Protecting
your privacy and the confidentiality
of your "personal information"
is very important to us
at Switchbanks. Personal
information means information
or an opinion (including
information or an opinion
forming part of a database)
we hold about you from which
we can determine your identity.
For example, we will collect
your name, address and other
pertinent details when we
take instructions from you
in relation to a particular
matter. Collecting and using
this personal information
ensures we can deliver our
services to you as efficiently
as possible. At Switchbanks,
we know that giving your
personal information to
us imposes a serious responsibility
upon us. We are committed
to protecting your personal
information. Where your
personal information may
be disclosed, and to the
extent that we can, we believe
in giving you a choice as
to whom we may disclose
your personal information,
who may use your personal
information and how that
personal information may
be used. We believe that
our Privacy Policy complies
with the requirements of
the Privacy Act 1988 (Cth).
How
we collect your personal
information
Generally, Switchbanks will
collect personal information
directly from you, and only
to the extent necessary
to provide services to you.
For example, we may collect
personal information from
you when you fill in a new
client application form,
deal with us over the telephone,
provide us with instructions
in relation to a matter
or have contact with us
in person. We might also
obtain personal information
about you from third parties
with whom we are dealing
on your behalf.
We
will collect personal information
by lawful and fair means
and not in an unreasonably
intrusive way. The type
of personal information
we collect from you generally
comprises name, address,
gender, contact details,
who you are switching from,
(including phone, fax and
e-mail) and information
collected which is relevant
to the service you require
from us.
How
we use and disclose your
personal information
Generally, we collect your
personal information in
order to provide you with
advice or a service you
have requested from us.
The personal information
we collect from you ultimately
allows us to provide you
with more accurate advice
and a better service.
We
may also use or disclose
your personal information
for purposes related or
ancillary to the main purpose
for which we collect it
and where such use or disclosure
would be reasonably expected
by you.
Some
examples are:
Helping
us to build a relationship
with you by, for example,
providing you with more
information from an email
point of view
Helping us to identify and
inform you about other services
which we could provide to
you which may be of benefit
to you.
Also, depending on the nature
of the work we undertake
for you we may instruct
local or overseas companies.
Our Privacy Policy requires
that these companies be
subject to obligations of
confidentiality and are
prohibited from using or
disclosing your personal
information for any purpose
other than the reason it
was provided to them. There
are other situations where
we are compelled by law
to disclose your personal
information. For instance,
under certain circumstances
we may be compelled to provide
your personal information
to law enforcement or other
government agencies, or
the Australian Taxation
Office.
Our
obligations of confidentiality
and your consent
We have an obligation to
keep confidential all personal
information we hold about
you. Generally, this obligation
applies except where disclosure
of your personal information
is : compelled by law
For example, disclosure
to various government departments
and agencies such as the
Australian Taxation Office,
and disclosure to courts
under subpoena with your
consent.
Your consent may be implied
or express and it may also
be verbal or written.
You imply consent where
we may reasonably conclude
that you have given consent
by the actions you take
or do not take. For example,
where you ask us to provide
service, you consent to
us storing, using, maintaining
and disclosing your personal
information to the extent
necessary for us to provide
that particular service
to you in a complete, prompt
and efficient manner.
If
you do not consent to certain
uses of your personal information
we may not be able to provide
that particular service
to you. We reserve the right
to make changes to our Privacy
Policy and this Privacy
Statement from time to time
or as required by law.
Future
contact and your privacy
From time to time we may
use the personal information
we collect from you to identify
particular services or developments
which we believe may be
of interest and benefit
to you. We may then contact
you to let you know about
these services or developments
and how they may benefit
you.
If you do not wish to receive
this type of information
from us, please tell us
or email us at the contact
us page section.
Switchbanks
and all related sites recieves
jpg,bmp,swf, and consented
forms through emails at
which we use to show the
world. If a picture has
been uploaded and is against
the copyright holders permission
we will remove this immediately
- Please let us know. Switchbanks
and all related companies
receive total information
daily from users on these
sites.
Quality,
accuracy and correction
of your personal information
If we have accurate personal
information about you, it
enables us to provide you
with the best possible service.
Switchbanks takes reasonable
steps to ensure that the
personal information we
collect, use and disclose
is accurate, complete and
up-to-date. If you find
that the personal information
we hold about you is inaccurate,
incomplete or out-of-date,
please contact us immediately
and we will take reasonable
steps to ensure that it
is corrected. Where Switchbanks
does not agree with your
view about the accuracy
of the information and if
you ask us to do so, we
will take reasonable steps
to note your claim where
that information is stored
and accessed.
Security
of your personal information
Switchbanks takes reasonable
steps to protect your personal
information from loss, misuse,
unauthorised disclosure
or destruction. We have
in place generally accepted
standards of technology
and operational security
in order to keep your personal
information safe.
Our
web site and your privacy
The internet has dramatically
changed the way we do business.
It allows Switchbanks to
provide services to you
from the convenience of
your own home or office.
We understand that you may
be concerned about the confidentiality
and security of the personal
information we collect from
you online. Accordingly,
we have systems in place
to ensure our online dealings
with you are as secure and
confidential as your dealings
with us in person or on
the telephone or via email,
links and any other sector
associated with the site.
The
information is collected
to assist us in improving
the quality of our website.
This
includes
· your computer operating
system;
· your Internet browser;
· your Internet service
provider;
· your server address;
· the date and time
of your visit;
· the pages that
you visited.
We may also utilise "cookies"
which enable us to monitor
traffic patterns and to
serve you more efficiently
if you revisit the site.
Every
message sent to via online
chat can be recorded for
any purpose.
Cookies
A
"cookie" is a
file of information that
allows the Switchbanks servers
(the computers that house
our web site) to identify
and interact more effectively
with your computer. When
you access our web site,
we send you a "persistent
cookie" that gives
you a unique identification
number. Cookies do not identify
individual users, although
they do identify a user's
Internet browser type, number
of visits to the Switchbanks
website, and your Internet
Service Provider.
select
the 'Tools' option from
the menu bar at the top
of the screen
select
'Internet Options'
select
the 'Security' tab
select
the 'Internet' icon
select
the 'Default Level' tab
move and set 'Security Level
For The Zone' to MEDIUM
instead of high.
You
can configure your Internet
browser to accept all cookies,
reject all cookies or notify
you when a cookie is sent.
Please refer to your internet
browser's instructions or
help screens to learn more
about these functions. One
month after you last visit
our web site, the cookie
expires, or "crumbles".
This means it no longer
exists on your computer
and therefore it cannot
be used for further identification
or access to your computer.
Information
logged on our web site
When
you visit the Switchbanks
web site, our servers log
the following information
which is provided by your
browser:
the
type of browser and operating
system you are using;
your Internet Service Provider
and top level domain name,
for example, .com, .gov,
.au, .asn etc;
the address of any referring
web site, for example, the
previous web site you visited;
and
your computer's IP (Internet
Protocol) address (a number
which is unique to the machine
through which you are connected
to the Internet).
All of this information
may be used by Switchbanks
for aggregated statistical
analysis or systems administration
purposes only. No attempt
will be made to identify
users or their browsing
activities, except where
required by or under law.
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